Some Additional Toolbar FAQs

The toolbar has been out for about a week now and we've given away more Swag Bucks on that thing than anywhere else. I even asked you guys how you customize your toolbar and we got tons of cool ways to use the toolbar and even further enrich your Swagbucks user experience which is awesome.

We also got some feedback from you last week, this week I thought I'd give you guys some further information on some other good things to know about the toolbar in its current state.

Here are some of those useful tidbits:

The toolbar is not available for Google Chrome or Opera. Only Internet Explorer, Firefox and Safari.

There may be some delays in the From TSG messages for Firefox users. Refresh your toolbar to see up-to-date Swag Bucks totals, Blog feeds, Twitter Feeds and Messages. You can also refresh messages if you're having trouble seeing new messages. If there is a code on the toolbar and it's not showing up in your Messages even after you refresh them, clicking on the blue text that says "Message" will show you the most recent message.

Snow Leopard may cause toolbar issues for Mac users on Safari.


If you find codes that state they are still valid, make sure to refresh your toolbar. Make sure codes you find in messages are from the current day, old codes will not be active anymore and should display "EXPIRED".

If you're having any other issues regarding installation, functionality or anything else, reference our FAQs and click the toolbar tab on the far right. We'll be updating this with even more tips like the ones above shortly.

I'll keep updating this blog with answers to other issues as we go along.



TSG

25 comments:

Anonymous said...

I had trouble with the toolbar when i upgraded to Snow Leopard. So i downloaded firefox

crystal said...

thanks for the codes~

Anonymous said...

there are so many codes! thanks sb! :D

Abbey said...

I STILL don't have a code in my "". 8 days now.

Anonymous said...

Thanks I love the swagbar I had no problems with it yet just like you said the delay on swagbucks total.

nsangel said...

I notice that the total swagbucks I had on the toolbar din't match what was showing in my account on the main page. Refreshing the browser fixed that. Ty swaggy for letting us know to refresh so we get the codes on time :) i find with the new toolbar i get more swagbucks now, and i love the fact i can upload my calculator or spreadsheet or msgner right from the toolbar as i have the bottom bar hidden most of the time.

can u add a clock??? occasionally my system bogs down, don't know if it's the toolbar doing it or what..but i have to admit. i love having the privacy options handy to delete my cache with ease! had to find that little gem hiding under "more" sneaky swaggy..sneaky!

Barbara said...

Thanks for the Swag Code! It's one of my favorites!

Sarah said...

Thank you for the tips on getting the most out of the new toolbar!

Anonymous said...

there was an active code last nite from the toolbar and it wouldnt let me use it, kept sayin expired. even the swidget said there was a code out. i had at least 10 mins left. oh well ive been able to get pretty much every other one. so YAY for that!
KTdid

dennis said...

I can't go to the swagbucks website it says The connection has timed out.The server at www.swagbucks.com is taking too long to respond.

Anonymous said...

I downloaded the toolbar for my computer at home and it says i have it on, but i can't see anything, no icons, just a space where the bar should be. I ahve the same toolbar at work and it works fine. Same internet explorer ... don't know what the problem is! Does this work with internet explorer 8??

Sarah said...

I would love for there to be a countdown clock. I can never figure out when the codes expire because I'm in a different time zone.

David said...

I have only gotten five codes in my messages. I refresh my toolbar regularly, and still no new messages. It's already the 9th! I'm 4 codes behind, but I'm just not receiving them! help!

Anonymous said...

What is the privacy policy of this toolbar? Does it store/send my personal details/surfing information?

Anonymous said...

I like getting the codes on my toolbar, but I'm not too savvy on the computer and have a problem. I got an email on my toolbar this morning that said to redeem the code by 7pm today but it was expired. I know there's a time difference, but it's only 10am here in the east! What am I doing wrong?

Lauren S said...

I feel a little cheated with this toolbar! I got the first 2, but I've had so much trouble ever since. I refresh it several times during the day, but the only ones I ever get are already expired... :(

Also, I got an unexpired one at home once, but then it wouldn't work for my husband on his computer.

cosmickisses29 said...

I've been able to get most of the codes that tell me to enter it in the Redeem Code area but I haven't gotten any from the "Enter in any Search and Win site" or whatever. It's never worked for me.

DECUTIE said...

Just a suggestion of an idea I saw once in one of ur blogs but the swagbank idea sounds awesome. I have points from either sites, but I mainly use swagbucks now so they just sit there. I would love it if we could exchange our swagbucks from different venues. :D

Anonymous said...

I'm having trouble with the toolbar.......oh wait, you didn't make one for Opera users. Gee, thanks a lot SwagBucks......

Kim said...

Yeah I never get the codes on time no matter what it seems. I'm using Firefox and refreshing doesn't make a bit of difference. I have friends say "run to the toolbar" and always.... nothing. Refresh. Nothing. God forbid anyone tell me the code lest they get kicked out. So what's a girl to do? I mean we're on 13 or 31 now and I've gotten 2 codes or something out of 13 on time? Sigh.

Anonymous said...

I think it sucks that you can't use Google chrome!

Anonymous said...

I'm surprised to hear so many problems with the toolbar. It's worked perfect for me, with Firefox, using WinXP. A little late for a few of the codes, but I've got most of them within of an hour of coming out. It's the only thing I use it for though. The radio would be better if it was (roughly) organized by genre, and the browser search is still easier to search SB with. (Alt-d, tab)

Theresa said...

Is there a place where the answers to these questions are posted? I am having the same problem as Dennis:
I can't go to the swagbucks website it says The connection has timed out.The server at www.swagbucks.com is taking too long to respond.
Any solution?

vietbabi said...

I'm having trouble with getting the page with the codes to load. It shows on my toolbar that there is new message and when I click on the link to get to the code, the page will not load. It keeps saying "loading" but it will never actually finish loading so it will not display anything. This happens both on firefox and IE. I've tried turning off my firewall and the problem still persists. Please help!

isf said...

If I search via the Swagbucks Toolbar old search terms mysteriously are inderted into the current search. This doesn't happen if I go to the Swagbucks page and search from there. It doesn't happen if I search from the Google Box on my regular toolbar. I use Safari on an iMac