This is your chance to ask Monica!

Over the last few weeks I have been stopping by to lend my expertise here on the blog regarding customer service. I generally go through and choose the most common questions we receive and write about them.

Starting this week we are changing things up a bit. I want to open the blog up to everyone who has a question regarding the site. It will be as simple as posting your question in the comments section. Every week, I will choose one question from the previous week comments and answer it.

My goal is to make sure you have the tools to make your Swag Bucks experience the best one possible.  No question is too silly to ask, who knows someone else out there may be wondering the same thing.

Here are a few things to keep in mind when posting your question.

  1. Leave your question in the comments section below
  2. The question needs to be a general one (How do I cancel my account? How do I use Checkpoints and earn Swag Bucks?)
  3. If you have an account specific question, please email us using the contact form. I am unable to address any account specific questions here on the blog.
  4. I will not be answering your questions in the comments section. So if you are posting a question that is time sensitive, please email customer service.

I look forward to seeing all of your questions, let’s get started!