Monica’s Comment Roundup

by Team Swagbucks on Tue, June 21st, 2011 at 1:00 pm

Hello everyone, as some may know, we have a new member of the customer support team here at Swag Bucks. Regina has been with us for a few weeks now and she will be helping me out with the weekly support blog.  Please join me in welcoming her and don’t worry she can handle any support question you throw at her. =)

Question of the day:

I would love to be able to change my swag name. I’ve read that we aren’t able to do that. Could you explain why and whether that might be possible in the future?

Currently, users are unable to change their Swag Name. As always, we take your feedback into consideration and pass it along. Who knows, maybe in the future it will be an option. Anything is possible!

You can view your Swag Name by hovering over your Swag Bucks total in the top right hand corner of your screen. Once the menu appears click on the Account Details. Enter your password and click submit. Your account details will appear and you will see your Swag Name.

The following can be changed in your account at anytime: Full Name, Email, and Password

Your shipping information can be updated except for your country. If you need to change this, please email customer support.

Hi. I am a new member and already know a lot about swagbucks, but I spend an hour a day searching and barely win a search. Any tips?

Remember, winning via searching is completely random. There is not a specific term or amount of time you can search to win. Not every search will win Swag Bucks. Please note, if you do not search naturally you may receive the Rules screen. If this happens, please wait up to 24 hours for it to disappear. Search as you would on any other search engine.

How can I win a date with The Swag Guy??

We thought it would be best to let TSG himself tackle this one. Here’s his answer:

Thank you so much for the offer! While I’d love to meet each and every one of the Swaggernauts out there, I’m always too busy at Swag Central to even get out! Also, while I’m very flattered, my heart belongs to another…


Monica & Regina