Monica’s Comment Roundup

by Team Swagbucks on Tue, June 14th, 2011 at 12:00 pm
Back on track this week with the CS comment questions. This week we are talking about Birthdays.

My question is: I do not remember if I entered my birthday, when I first signed up for SwagBucks. I have tried to look at my account and find it, but have been unsuccessful. My birthday has come and gone and no 50sb’s. Where can I verify if my birthday is entered and get credit? Help Please?

When you sign up for a new account you are prompted to enter you birth date. This is required to complete your registration.
Once your account has been setup your birth date goes into our system. At that point, you will not see your birth date on your account details so don’t worry. If you are unsure of the date you entered at signup, send us a quick email and we will verify the date for you.

In order to claim your 50 Swag Bucks you will need to click on the link provided in the email we send you on your birthday. If the link is not clickable, please copy and paste it into your browser. This will allow the credit to hit your account. If this does not work, email our support team explaining that you have tried the steps above.

Keep those questions coming! Remember, leave a general question in the comments below. I will choose one or two each week and answer them here on the blog. No question is too basic or too involved. Hope everyone has a great week!

Best,

Monica

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