Activity from Verify

PayPal Redemption Update

Posted by on Thu, August 30th, 2012 at 11:00 am

Some of you may have noticed that there has been an update to the PayPal redemption process.  Now, in order to redeem any denomination PayPal card, you MUST have a verified PayPal account.  When you attempt to redeem a PayPal card from the Swag Store, some of you may see this pop up:

At this step, please confirm that your e-mail address, first name, and last name match your PayPal account.  If your name in the popup does not match the one on your PayPal account, change it in the popup and click continue.  If your information matches, you will see this confirmation screen:

Once you click continue, you will be able to redeem the prize as usual.  If your information does not match, you can try entering it again or continue shopping for other prizes.

You also must ensure that your PayPal account is verified.  What does a verified PayPal account mean?  Your PayPal account must be linked to either a bank account or be approved for PayPal Smart Connect or the PayPal Plus MasterCard®.  Verification of identity increases customer trust because it creates a higher level of confidence that a person is who they say they are.

Here’s how to Verify your account:

  1. Log in to your PayPal account.
  2. Click Get Verified on your Account Overview.
  3. Select the verification method you want to use.
  4. Enter your information, then click Continue.
  5. Click Confirm, then click Submit.

PayPal account verification may take up to a few business days days to process by PayPal.

We apologize if this causes any inconvenience and we appreciate your patience.

Thank you.

Happy Hour with Jon from Frontline Support

Posted by on Wed, June 20th, 2012 at 2:00 pm

Hello Swaggernauts! Jon here from the Swagbucks Frontline Support Team with this week’s Happy Hour REFRESHments and challenge. Today’s Topic on Tap is a juicy one, the reason most of us are here… PRIZES! I will be going over some common policies and details regarding our prize claiming process for all you great users out […]